A-Dependable Overhead Door Co.
This Privacy Policy explains how A-Dependable Overhead Door Co. collects, uses, and safeguards information you provide when visiting or interacting with our Website, https://www.dependabledoor.com, and any related subdomains. By using our Website and submitting information via forms or contact tools, you accept this policy. If you do not agree, please discontinue all Website use.
“Non‑Personal Information” (NPI) refers to anonymous technical data that cannot identify you, such as browser type, screen resolution, IP address, and session duration. This data helps us understand site usage and improve performance.
“Personally Identifiable Information” (PII) refers to data that can be associated with your identity, including your name, phone number, email address, service address, and any messages you submit when requesting quotes, scheduling services, or contacting us.
A-Dependable Overhead Door Co. takes your privacy seriously. We collect only the information needed to assist you with garage door repairs, installations, or maintenance. We do not sell your personal data or share it with third parties for marketing. Any sharing is strictly limited to third-party providers who help us operate our business, such as appointment schedulers or dispatch services, or when required by law.
When you submit a form to request a service estimate or appointment, we may ask for:
Our Website uses cookies to streamline your experience: they remember form inputs, track visitor sessions, and analyze performance such as page load times. These cookies do not contain personal identification. You can disable cookies in your browser, but doing so may impair the ease of using forms or accessing other site features.
The information you share is used for these purposes only:
A-Dependable Overhead Door Co. does not share your PII with unrelated companies. We may share your data with trusted vendors or platforms that assist in fulfilling service requests, such as dispatch software, parts ordering systems, or secure messaging tools. These entities are contractually obligated to keep your data secure and only use it to fulfill their role in delivering our services. We also comply with legal requirements and may disclose information if required by subpoena or other legal processes.
You have complete control over the personal data you provide. You may:
We protect your data using widely accepted safeguards, including encrypted storage systems and restricted internal access. Our employees are trained to handle personal data responsibly. While no security system is absolutely foolproof, we take reasonable steps to reduce risk.
We may link to third-party websites, for example, garage door part manufacturers or maintenance tip providers. These links do not imply endorsement, and we are not responsible for their privacy practices. Before sharing personal information on any external site, we recommend reviewing their policy.
Our Website and services are not directed to individuals under age 13. We do not knowingly collect personal information from minors. If we learn that we have obtained information from someone under 13 without verified parental consent, we will delete it as soon as possible.
A-Dependable Overhead Door Co. may update this Privacy Policy periodically to reflect changes in our practices or laws. Any revisions will appear here with the updated effective date. Continued use of the Website after changes indicates acceptance of the revised policy.
If you have any questions about this Privacy Policy, wish to access or delete your personal data, or want to change your communication preferences, please reach out:
A-Dependable Overhead Door Co.
